Streamline Your Communications with Microsoft Teams Calling

One of the lesser-known features of Microsoft Teams is Teams Calling, which allows users to make and receive phone calls within the app to the public switched telephone network. In this blog post, we will explore the benefits of using Teams Calling over traditional PBX or VoIP phone systems:

Teams Calling is fully integrated into the Microsoft Teams platform – all communication tools, including chat, video conferencing, and file sharing, are in one place, leading to increased productivity and efficiency as users don’t have to switch between different apps or systems to communicate with their team.

Cloud-based

• Call data is stored in the cloud, rather than on local servers.

• More cost-effective as there is no need to invest in expensive hardware and maintenance costs.

• Accessible from anywhere with an internet connection, on any device.
  

Range of features

• Call forwarding, voicemail, call recording, and call delegation.

• Useful for businesses with remote teams or that need to handle a high volume of calls.
  

Highly scalable

Can easily adapt to changing business needs without requiring additional hardware or infrastructure.

Microsoft has implemented a range of security measures, including encryption and authentication, to protect user data. This gives businesses peace of mind that their communication is secure and compliant with industry standards.

If you are considering switching to a new phone system, Teams Calling is definitely worth considering. Our team of experts can assist with scoping up a suitable solution for your business. Reach out to us to learn more about how Teams Calling can benefit your organisation.